CONTACT INFORMATION
By email:
nalini@PurotuDesigns.com
By standard mail:
Purotu Designs
P.O. Box 61502
Honolulu, HI 96839
By phone:
808-457-9399
nalini@PurotuDesigns.com
SHIPPING INFORMATION:
All items are shipped within 72 hours of purchase; with the exception of Customized items. We ship US Postal Priority Mail (3-4 days: $4.00), Ground (5-7 days: $2.00), Express (1-2 days: $15.00) all with insurance and delivery confirmation. Those rates are for U.S., Canada, and Mexico. For other Foreign countries, the rates are as follows: Priority ($15.00), Express ($ 25.00). Please contact us if you would like to arrange an alternate shipping method.
REFUNDS, RETURNS, & CANCELLATIONS:
After ordering online, you have 2 hours to cancel your order. Otherwise, the item may have been sent already and you will have to make a return.
You have 5 days after you receive your purchase to let us know if you want to make a return and get your refund.
OR-
We will gladly exchange any item for its equal or lesser value if it is within 30 days of the date of purchase and the item is in its original condition.
Please e-mail or call us to make a return or exchange.
REPAIR:
If your jewelry breaks within the year you purchased it, we will repair it for free. Just contact us and we will instruct you to ship the item so it can be repaired. All of the original pieces must be included. We will then ship it back at no additional cost to you. If an item breaks after a year from purchase, we may charge a small repair fee depending on what needs to be fixed.
PRIVACY POLICY:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
The information collected is used such as to fill order, to contact buyers if they have questions, or to send email with special offers.
Our Commitment To The Security of Your Data
The security of your data is important to us. Your personal information is protected and will not be disclosed.
Contact Us
If you have further questions, please contact us.
CREDITS:
Tahitian Design Logo by Reiarii.
Photos of Jewelry by Nalini Gauthier.
Photos of Models by Tia Casella, Manarii Gauthier, Samuel Owens, Christian James, MJ Pics Hawaii
Jewelry/Art/Design Education - San Francisco State University, University of Hawaii Manoa, Workshops at The Bead Gallery in Honolulu, Staff at Bead It!, Ellen Gumucio at LHHS. Thank you for all the knowledge shared!!!